The knowledge that your personal information is both private and secure is important when ordering products via the Internet.  Fauxsters, LLC appreciates your patronage and respects your personal privacy.  We will never share or release your personal information, such as: your name, street address, telephone number, fax, e-mail address or any other personal information without your consent. The personal information that you provide to us is used only to process your order(s), reply to your questions, and to improve your future experiences with our website.

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Shopping Safety on the Net

Shopping with Fauxsters, LLC is safe - we provide a secure Internet Credit Card Ordering to our customers for the superior convenience and safety it provides.  When you send your credit card number on our order form to our secure sever, all the information - from your name to your credit card number - is encrypted.  This means that even if someone were able to pick up the transmission (which is very unlikely) all they would get is gibberish.  Did you know that ordering online can be one of the safest ways to use your credit card?  Ordering on the internet is a relatively new way of shopping, and some people worry about the safety of using their credit card numbers or submitting personal information on the web.  Much of this worry is unfounded.  Placing orders with a credit card over the Internet, via a Secure Server which encrypts all your personal and billing information, is one of the safest ways you can use your credit card.  Why, because using the Internet to order by credit card never exposes your number through discarded credit card receipts or carbons.  Your credit card never leaves your possession (like it does in a store or restaurant), so you're in control of who has access to your credit card number.  And, the transmission can't be picked up by baby monitors and scanners, as it could if you placed an order over a cordless or cellular phone.

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How do you now your information is secure?

When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, then your site is secured through Secure Sockets Layer. We use industry-standard encryption technologies when transferring and receiving your information on our site. If you do not see one of these icons, please contact your Internet service provider. When we transfer and receive certain types of sensitive information, such as financial information, we will redirect you to a secure server and notify you through a pop-up screen on our site.

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Private Information

Your personal information belongs to you and not to Fauxsters, LLC or anyone else.  All your personal information used for ordering, including your username and password, name, contact numbers, credit card number and address, are encrypted through our network using a Secure Socket Layer (SSL) technology as it is transmitted over the Internet, to protect you. This information is encrypted on your computer, sent through the Internet as mixed code and then decoded on our server where it will reside on a secure database and will be accessed only in reference to fulfilling your order(s), and answering your queries. It cannot be read in transit. In all cases, credit card information will be shared with the credit card processor during the purchasing process & procedures. 

We will never sell, lend or trade any personal information about our customers with anyone!  Naturally, we hope that you will tell others about us, but we will never give information about you to anyone.   We also ask for day and evening phone numbers and e-mail address so that we can contact you if there is a problem or question regarding your order. 

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What information do we collect?

Every time you visit our Web site, our Web server automatically collects the following non-personally identifiable information: your Internet service provider’s address, the referring URL and, information on the pages you access on our site.

We also collect personally identifiable information that you provide, such as survey information and information you provide when you make a purchase, register your e-mail address or sign-up for sweepstakes or contests. If you have visited our site before and provided us with your email address, we collect information on what pages you access or visit while on our site.

The customer information we collect from our member registration, contest and feedback forms are used to enhance our service to you, our customer. Contests and sweepstakes will occur on the site from time-to-time. All information collected from contests and sweepstakes will be used to contact the winners as well as feature them on the site and in our marketing communications upon the completion of the contests.

Membership is not required to process orders. However, to accurately fulfill orders, we require basic information such as: name, billing and shipping addresses, email address, telephone, credit card number with expiration date. 

Additionally, we may ask, from time to time, for general statistical aggregate information. To fully utilize our dynamic ability to optimize your experience with the Fauxsters, LLC web sites, we collect this aggregate information concerning our shopper's habits and preferences when utilizing our site and participating in our services. We do this by tracking visitor movements on our site within a specified session. This affords us the latitude to rapidly and directly shape products within our store and content to your wants and needs. The data that we collect is general statistical information. This information does not include anything that can be used to identify you.

We give our members the option to opt-in and opt-out for our free newsletter and various online and offline promotions. This service is meant to better assist you to make informed decisions about your health and inform you of product special that may be of interest to you. You will have the opportunity to opt-in for these services when you register and become a member, additionally there may be from time to time other initiatives that may promote opt-ins for receipt of newsletters and various promotions. You may choose to unsubscribe at anytime, as all opt-in communications will provide that option. Should you wish to opt-in or opt-out of these communications, you may do so at any time by accessing 'Your Account' and on the navigational bar provided on each page upon logging into the site, then select 'Change Member Information' to update the form.

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How do we use your information?

The information we collect is used:

• to generally improve the content and layout of our Web site
• to improve the content and layout of our Web site for individual visitors
• to notify you about updates to our Web site
• to contact you for marketing purposes
• in some instances, shared with other organizations for marketing purposes
• for internal review

We may send you e-mail with information on new products and services, discounts, special promotions or upcoming events that we offer. For information on where to reach us to remove yourself from our contact list please e-mail us at webmaster@FAUXSTERS.com.  Please note that when you make a purchase and provide us with your e-mail address, we may send you confirmation of your order via e-mail even if you have chosen not to receive future email from us about our products and services. We may also contact you by mail or telephone if we have questions about your order.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

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Children's Privacy

Fauxsters, LLC does not seek to solicit information from anyone under the age of thirteen (a "Child"). If a Child submits information to us through any part of our Web site, and we know that the person submitting the information is a Child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

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Our Rules of Contact

We will contact you via email or telephone in direct reference to you inquiries, or issues related directly to your order(s). We will also contact you via email, if you have signed up to receive our newsletter and promotional on-line and off-line mailings, and/or have requested to receive reorder reminders. If the rules and regulations of our privacy practices change and affect way in which each member's information is used, the user will be contacted via e-mail and given the choice to not to have their information used as stated in the revised privacy practice.

Should you have any questions, please call our customer service department at 866 - 253 - FAUX (3289) or email us at webmaster@fauxsters.com

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How can you update your information?

We will provide you access to the following information if you log on to your account through our secure website, send us an e-mail, call us or write to us:

• financial information (such as credit card account information)
• unique identifier information (customer number or password)
• transaction information (dates on which you made purchases, amounts and types of purchases)
• contact information (name, address, phone number)

We will evaluate each request and reply in an appropriate manner and form of communication that ensures the security of the information you have requested.  Click Here to Contact us regarding your information.

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Cookies

Most Internet sites, including ours, collect data about visitors through the use of "cookies". Cookies are small software programs that help sites recognize repeat visitors by assigning a random number to each desktop for tracking content preferences and traffic patterns. We use cookies to connect your computer with the information we store for you at a separate location. Some examples of this information include your account preferences, items added to your shopping cart, user specific information on pages accessed and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site in order to provide you better service when you return to our site; ensure that you are not repeatedly sent the same banner ads; or, customize Web page content based on your browser type or other information that you send us. We do not use cookies to store any of your personal or financial information on your computer.

Fauxsters.com recognizes that you have a choice to refuse cookies. If you wish to purchase from our site, you must accept the cookie so that we can securely process your order.

Our cookies, allow us to automatically link our customers to their personalized accounts. Most Web browsers automatically accept cookies. You may shop and navigate if your browser is cookie enabled or not. Please check your browser's guidelines should you wish to prevent cookies. We use this feature as a convenience to you as it enables our customers to have instant access to their preferences upon visiting our site.

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For our customers using Internet Explorer 6.0

If you are shopping on Fauxsters.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify, including Fauxsters.com. As always, you can place your order by phone at 1.866 - 253 - FAUX (3289).

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Changes to this privacy statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our Web site to notify you of these changes. You should check our Web site periodically for more information on how we use the data we collect.

If there is a material change in the manner we use data we collect, we will update this Privacy Statement to reflect these changes.

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Conflict in terms

It is our goal to make our privacy practices easy to understand. We have created this easy-to-read Privacy Statement with that goal in mind. Some browsers utilize privacy enhancing technology to translate our Privacy Statement into a computer readable format. The technology then requires that the computer format be translated back into human readable format for you to read. This translation back into human readable format is often referred to as a "Policy Summary". It is possible that through these translations, the Policy Summary may unintentionally end up being inconsistent with the Privacy Statement upon which it is based. It might fail to address an issue or it might address an issue not raised in our Privacy Statement. For this reason, you should rely on our Privacy Statement as the most accurate and definitive description of our practices.